SHIPMENTS WILL BEGIN FROM NOVEMBER 1ST, 2023
*For technical reasons, we kindly ask you not to add products other than the "Elf" category to your order. THANK YOU
- French Terry (95% cotton/5% spandex)
- Long-sleeve sweater
- Unisex fit
- Available in sizes XS to L
Our Elf on the Shelf Crewneck sweater is made of soft, stretchy cotton. The fit is unisex, suitable for both men and women. So, both parents can get THE perfect long-sleeve sweater for a successful Elf prank session. There's one version for the Elf manager (for parents) and one for your little Bajoue who is under the watchful eye of the mischievous Elf straight from the North Pole.
To get our Elf on the Shelf Crewneck in children's size, click here.
To get Pastel's all-inclusive Elf on the Shelf Prank Box, click here.
RETURN / EXCHANGE
What are your return policies?
For any questions regarding a return / exchange email us at: support@bajoue.ca
What if I made a mistake in the size / color / style?
We accept returns of Bajoue products on the condition that they have not been worn or washed. The costs related to the return of a product are AT THE CUSTOMER'S EXPENSE. We make product refunds / exchanges within 2-3 business days of the product(s) being received. It is then necessary to calculate the standard delivery times (without tracking) before receiving the product sent for exchange. Any refund will be made according to the original method of payment.
* Accessories cannot be exchangeable or refundable.
* Products on SALE are final and cannot be exchanged or refundable.
What if there is an error in my order or if a product is defective?
Contact us at support@bajoue.ca as soon as possible and before you return the product. The costs related to the exchange will be reimbursed (STANDARD delivery / without tracking). Make sure to place the product(s) in order to insert them in a standard envelope (yellow). We make the exchange within 2-3 days of receiving the returned products. If it is a discontinued product, we will give you a credit for our online store.
What if I want to cancel my order once it has been shipped?
The costs generated to return an order that has been delivered are AT THE CUSTOMER'S EXPENSE.
The return address is as follows: 4600 Henri-Bourassa, bureau 118, G1H 3A5, Quebec, Qc, CANADA
IMPORTANT: Write your order # in the envelope
Il faut compter 3 à 5 jours ouvrables en excluant les fins de semaine et les jours fériés du délai de livraison.
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